Terms of Service
// Last updated: June 7, 2025
1. Acceptance of Terms
By accessing and using the eigen service provided by Eigen GmbH ("Company," "we," "our," or "us"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
2. Description of Service
Eigen provides AI-powered running shoe recommendations based on biomechanical analysis, foot measurements, and personal preferences. Our Service includes data collection, analysis, and personalized recommendations to help you find optimal running footwear.
3. User Obligations
You agree to:
- • Provide accurate and complete information
- • Use the Service only for lawful purposes
- • Not interfere with or disrupt the Service
- • Respect intellectual property rights
- • Comply with all applicable laws and regulations
4. Data Usage and Machine Learning
By using our Service, you acknowledge and agree that:
- • Your data may be used to train and improve our machine learning models
- • Biomechanical data and measurements help enhance recommendation accuracy
- • Data processing is essential for providing personalized recommendations
- • You retain the right to request data deletion as outlined in our Privacy Policy
5. Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Service with reasonable notice.
6. Intellectual Property
All content, algorithms, and technology used in our Service are protected by intellectual property laws. You may not copy, modify, or distribute our proprietary technology without explicit permission.
7. Limitation of Liability
To the maximum extent permitted by law, Eigen GmbH shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our recommendations are for informational purposes and should not replace professional medical advice.
8. Account Termination
You may terminate your account at any time by contacting us. We reserve the right to suspend or terminate accounts that violate these Terms. Upon termination, you may request deletion of your personal data in accordance with our Privacy Policy.
9. Governing Law and Jurisdiction
These Terms are governed by Swiss law. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in Zurich, Switzerland.
10. Changes to Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date.
11. Contact Information
For questions about these Terms, please contact us:
// Email: info@crosspath-labs.com
// Subject: Terms of Service Inquiry